Terms and Conditions

Acceptance of Terms

By dropping off your computer at First Choice PC Fix, you agree to these terms and conditions.

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Assessment and Diagnostics

Upon drop-off, a preliminary assessment will be conducted to identify the issues. Any diagnostic fees will be communicated and agreed upon before proceeding with repairs.

 

Customer Responsibility

Customers must ensure that all personal data is backed up before drop-off. First Choice PC Fix is not responsible for any data loss during the repair process.

 

Description of Condition

Customers will provide an accurate description of the computer's condition and any pre-existing issues. This includes both physical appearance and functional problems.

 

Repair Authorization

No repairs will commence without the customer's approval. An estimate of the cost and time required will be provided, and customer consent will be obtained before any work begins.

 

Refusal of Service

First Choice PC Fix reserves the right to refuse service if a computer is found to be in a deplorable state, such as infested with bugs or excessively dirty. A $29 service fee may be assessed if we determine that a PC is unrepairable or if the cost of repair exceeds the cost of purchasing a new one.

 

Deposit and Payment

A deposit may be required upon drop-off, which will be deducted from the total cost of repairs. Full payment is due upon collection of the repaired computer.

 

Onsite Repairs

If onsite repairs are required and cannot be completed within the agreed time frame, the computer may need to be transported to our office for further work. The length of time for repairs will be mutually agreed upon based on the repair needed.

 

Collection and Storage

Customers will be notified when the repair is complete. Computers not collected within 30 days of notification may incur storage fees, and computers left unclaimed for more than 60 days may be subject to disposal.

 

Warranty on Repairs

All repairs are guaranteed for 30 days from the date of collection. This warranty covers the specific repairs conducted and does not include any new issues that arise after the repair.

 

Liability Limitation

First Choice PC Fix is not liable for any indirect, special, or consequential damages. Liability is limited to the cost of the repair service provided.

 

Communication

Customers will be kept informed of repair progress via their preferred method of contact (phone, email, or SMS).

Amendments First Choice PC Fix reserves the right to amend these terms and conditions at any time. Customers will be notified of any changes.

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Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at 229-487-3545 or email us at info@firstchoicepcfix.com.

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