Topic: Setup a remote connection using Windows 10+ Quick Assist
To use this feature you must have a Microsoft account. To start a remote session type quick assist in the search bar as shown below and click on the Quick Assist app.
We can assist you or you can ask for assistance. Usually we would start the remote session however if you would like to try this you can contact us or setup an appointment via our website or just send us an email.
If we initiate the remote assistance we will provide you with a code, that expires in 10 min.